Terms and conditions

Use this website to explore cleaning services and prepare an enquiry for Go Cleaners Oxford. The service descriptions explain useful tasks, preparation and limitations; the work for your property is confirmed in the quotation and booking arrangements.

Enquiries and quotations

A telephone call or email enquiry does not by itself confirm an appointment. Give the property postcode, rooms or items involved, condition and preferred date. Check availability and the written scope before arranging keys, removals, guest arrivals or an inspection around the visit.

Review the total payable, included tasks and any exclusions before accepting a quotation. Specialist work such as carpets, appliance interiors, upholstery and difficult-access glazing should be identified separately. If the requested work changes, contact the team to discuss the revised scope.

Booking arrangements

Check the payment, cancellation, rescheduling and access arrangements provided for your booking before confirming it. This website does not publish a fixed cancellation charge or payment schedule. Ask for clarification if a term is unclear; do not rely on a general service description to settle a booking detail.

Property access and condition

Explain parking, stairs, shared entrances and any restricted rooms when enquiring. Share key and alarm information privately once access arrangements are agreed. Let the team know about delicate finishes, existing damage, product restrictions and changes that affect the visit.

Cleaning cannot repair worn materials, failed glazing, leaks or other building faults. Where treatment or access needs assessment, confirm what can be undertaken before including it in the appointment. Any handover inspection may also concern responsibilities beyond cleaning.

Using the website

Do not attempt unauthorised access, interfere with the site or submit malicious material. Keep any authorised website login confidential. External links are provided for information; check the destination website before supplying personal details.

The photographs illustrate interiors and cleaning-related settings. They are not presented as evidence of customer appointments, completed projects or independent reviews.

Contact and privacy

For a question about a page, quotation or appointment, call +44 1865 519751 or use our Contact page. Read the Privacy Policy for information about browsing this website and sending an enquiry.